Answering telephones and booking reservations.

Answers questions in regards to the hotels facilities and services.

Handling guest concerns in a tactful manner and achieving resolution.

Assigns guests rooms based on preferences and availability.

Must be well versed in cash handling and accurately balance house bank.

Must verify and imprint guest credit cards for authorization.

Must be familiar with computer systems for guest reservation information.

401-K, Monthly Employee Meals, and MORE!įUNCTION: Greets and assists with guest arrivals and departures by handling guest check-ins and check-outs while providing prompt and courteous service, including receiving telephone calls, guest requests, guest reservations, fax and ensuring complete guest satisfaction.

Health, Dental, Vision, Disability and Life Insurance.

We are a part of the world's LARGEST casino and that comes with advancement opportunities, major benefits, a culture that you will not find anywhere else and the opportunity to work in a high-class environment that advances your skillset and emphasizes your expertise!Īpply today to be considered for the opportunity. WinStar Casino's Hotel is excited to announce our most recent Front Desk Agent openings in Thackerville, Oklahoma!

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